Apple 15-inch PowerBook G4
Editors' rating
Excellent
8.1
out of 10
- The good: Thin and light; big wide-screen display; backlit keyboard; integrated Bluetooth, Wi-Fi networking; includes DVI and analog outputs.
- The bad: Shorter battery life than predecessor; runs hot; free phone support lasts only 90 days.
- The bottom line: The aluminum 15-inch PowerBook is a powerful notebook for the road or the desk.
- Reviewed by:
- John Rizzo
- Review date: 11/4/03
Service and support of Apple 15-inch PowerBook G4
Design: 9 Features: 9 Performance: 9 Battery life: 6 Service and support: 6 Apple's warranty is a fairly standard one year for parts and labor, but the free telephone support lasts only a disappointing 90 days. You can extend both the warranty and the phone support to three years for an extra $349.Apple does, however, put resources into self-help. The PowerBook comes with an Apple Hardware Test CD to aid in help diagnosing hardware problems, and Apple's Web site includes an extensive knowledge base and a large discussion board. The 120-page paper manual provides good information on connecting to the Internet and to peripherals, adding memory, and replacing the battery, along with various troubleshooting topics.
To find out more about how this product's warranty really stacks up and what you should look for in terms of service and support, take a look at CNET's hardware warranty explainer.
Note: This product is part of the Apple 15-inch PowerBook G4 series. See all products in the Apple 15-inch PowerBook G4 series.
Buying choices
for Apple 15-inch PowerBook G4 from online stores:
This product is currently not in stock at any of our online merchants.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Access the latest Intel and industry best practices
-
Designed specifically to address the concerns of senior IT managers at organizations with more than 100 employees, the Intel Premier IT Professional Program provides best practices via local and e-Seminars and a members-only Web site.
- View the Intel Premier IT Professional web-site tour >>
