Dell Inspiron 1000
Editors' rating
Good
6.2
out of 10
- The good: Inexpensive; large screen; clean design; included Wi-Fi (802.11b/g) card; sturdy keyboard.
- The bad: Weak performance; limited configuration options; unimpressive battery life.
- The bottom line: Dell's no-frills Inspiron 1000 delivers the bare essentials for day-to-day computing but offers few options for modification or customization.
- Reviewed by:
- Dan Littman
- Edited by:
- Justin Jaffe
- Review date: 8/26/04
Service and support of Dell Inspiron 1000
Design: 7 Features: 6 Performance: 4 Battery life: 6 Service and support: 7 Dell's support policies for the Inspiron 1000 are complicated. The company backs the high-end model that CNET tested with a three-year warranty that includes free, toll-free, 24/7 tech support and customer-paid shipping for depot repair. The two less expensive models, however, come with warranty support for just one year. Furthermore, you can opt out of long-term support entirely and save a few bucks by choosing Dell's 90-day warranty. Dell doesn't have an explicit policy for replacing displays with bad pixels, but customers can return the Inspiron 1000 within three weeks of purchase for full credit.The company provides somewhat lackluster printed and electronic documentation for the Inspiron 1000, but the company's Web site has extensive FAQs, access to tech support and driver updates, and other helpful materials.
Note: This product is part of the Dell Inspiron 1000 series. See all products in the Dell Inspiron 1000 series.
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